This week, we want to give some insight into how our small-business model helps us focus on client care. Many home-care agencies are run with multiple levels of management and an impersonal, corporate tone. Communities of Care has one team of easily accessible office staff, and we make it a point to promptly...
About: Joan Vaughn
I’m Joan, and I know home care from the inside out.
I’ve navigated my daughter through 24/7 home care nursing and managed her PCA’s. I’ve helped my parents move into (and out of) assisted living, Medicare episodes, skilled nurse visits, home health aids, and PCAs. Sandwiched in all of that, I’ve helped coordinate home care equipment and supplies, physical therapists, occupational therapists, county workers, and medications (oh, the medications). I know emergency departments, children’s hospitals, cancer wards, cardiac floors, and specialty units. I can recite health insurance policies (and call their bluff).
I know a lot of other things in life too, like Shakespeare, where to sit to see a great sunset over a lake, how to keep myself healthy, how to read a profit/loss statement and state statutes, when to use a comma, and that gratitude is one of the keys to success.
So I’m going to have this blog and write about home care from time to time. I’ll include topics like current legislation, professional boundaries in a tricky environment, and being a caregiver. I’ll also post some guest blogs from clients and nurses.
Join me in the conversation.
Recent Posts by Joan Vaughn
Our Core Values: High Ethical Standards and Honest Accounting
One of the core values of Communities of Care is High Ethical Standards, and a crucial way we express this value is by ensuring honest and accurate billing and accounting.
Medical fraud, waste, and abuse (FWA) is a rampant problem in the home healthcare industry. This presentation outlines how some nursing agencies will...
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Our Values: Customized and Collaborative Care
One of our core values is customizing each client's care to their unique needs. Different clients require different medication records, charting, and care plans. Tailoring our documentation to each client makes it easier for nurses to efficiently report and track a client's health, establishing their baseline and reporting any anomalies or concerns.
We find that the best...
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Meet-and-Greet: How We Set a New Industry Standard
This week, we want to share a crucial aspect of our groundbreaking home-care model, the meet-and-greet. Once we have met a nurse, verified their license, and discussed our openings, we send the nurse out to the client home for a casual meeting that we call the meet-and-greet. It is an opportunity for the nurse to...
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